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This Privacy Policy describes how jafloral.co.za (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

We take the protection of your Personal Information extremely seriously and respect your privacy. We make use of some of your Personal Information that you have given us when you become a registered user to make sure that we can provide you with exceptional service every single time you shop with us.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

J.A Floral Distributors utilizes Personal Information in a sensible, non-excessive and adequate manner. Once you become a registered user, we use your personal Information to provide our services to you, which includes: offering products for sale (Opt-In Emails), processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

This is the following information we may collect once you become a registered user on our Site

• name and surname
  
• mobile number
  
• physical address
  
• email address
  
• date of birth
  
• gender
  
• identification number

• Allows us to recognize you and verify your identity
• Makes it possible for us to fulfil your orders and deliver them to you
  
• Generate a user account for you
  
• Provide you with services, information or products that you request from us
  
• Inform you with regards to any changes made to our products, services, policies (terms and conditions, privacy policy, shipping policy and refund policy).
• Communicate to you with information with regards to billing, resolving issues that you have and suppling you with information concerning our platforms, services and products.

Should you in the future wish to change or correct any of your Personal Information. This can be done by accessing your profile account within our Site.

It is very important to note that any card detail information for payment purposes on our Site is not held by us, such as credit or debit card numbers and the type of bank you are using. We do not have any access to this information and therefore we do not take any responsibility for any issues. All payments are processed through secured payment gateways which will ensure you credentials are kept safe.

The moment you access or utilize our Site, we measure certain personal information with how you interact with the website. This information is then used to improve our Site so that we can provide a better experience.

• Examples of Personal Information collected: The type of device you are using to access our site, version of web browser, Internet Protocol address, time zone, cookie information, what products you view, search terms, the time you have spent on pages, and how you interact with the Site.
  
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

By entering and utilizing our Platform, you agree to us holding records of your Personal Information for no longer than what might be needed to accomplish the reason for which the data was at first gathered.

From the time when you access our Site and utilize our platforms, we might use multiple technological tools to optimize your experience on our Site and to provide our services through the use of cookies.

A cookie is a small amount of information that is placed on your mobile device or computer when you visit our Site. Cookies do not contain any of your Personal Information. Numerous websites make use of cookies and so do we. Cookies are used for a number of different reasons such as:

• Cookies make your browsing experience better by tailoring the website to your interests.
  
• Send Opt-In advertising correspondence in case you are not an enlisted client.
  
• Allows the website to remember you actions and preferences, limiting the number of times you see the same advertisement.
  
• Measures the effectiveness of advertisements across all our Platforms based on the content you view.

It is important that you know that we will never utilize your Personal Information without your consent.

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

The security of Your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, We cannot guarantee its absolute security.

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you want to use our Site, it is important that you get permission from a parent or guardian before you utilize our Platforms and provide us with Personal Information. We may follow up on if you have been given authorisation to use our Platforms with your parent or guardian. If you have not been given any permission, you may not utilize our Platforms.

Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at online@jafloral.co.za